Study 1 - Mrs M
M, who is housebound and has never been out since her illness,
turned me away from her door and told me never to return. I perservered
and, eventually, she allowed me in. We talked and I also assisted
her with her dressing. I was able to persuade her to attend The
Luncheon Club, which she did.
Study 2 - Mrs D
D, who suffers from crippling arthritis, heard about us through
a friend who is receiving befriending. She was very interested
in the service we offer and I was given her number. I then contacted
her and made visits. I successfully applied for a higher toilet
seat, chair and holding frames for both stairs and bathroom and
this enabled her to regain a degree of independence.
Study 3 - Mrs L
L, who is 92 and housebound, receives Meals on Wheels. On one
occasion during my visit I had offered to make her a cup of tea
and while doing this I noticed that she had about 3 months' supply
of food stored in her fridge, which she had not eaten. I asked
her why she wasn't eating and she told me she didn't like the
food she was getting. I enquired about the type of food she likes,
and then rang Social Services and arranged her menu. She now eats
her meals happily.